Cancellations and returns
⋒ Cancellations
All orders can be cancelled within 6 hours after purchasing or until the item has shipped (if sooner than 6 hours).
To cancel an order, please email me at hello@clnatelier.com.
⋒ Returns
CLN follows a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn, and or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To apply for a return, you can contact me at hello@clnatelier.com. Please note that returns will need to be sent to the following address:
Niklaas Desparsstraat 12.01
8000 Brugge
West-Vlaanderen
België
If you want to exchange an item, contact me within the first two weeks. Buyers are responsible for returning shipping costs.